Can't Log In to Buildtree
Last updated
Last updated
Error: If you are using Metamask you may encounter issues when attempting to connect your wallet to Buildtree. This can manifest in different ways, mainly:
The wallet fails to prompt or allow the signing of the transaction required for connection.
You click the "Connect Wallet" button and choose Metamask from the Choose Wallet modal, but nothing happens.
Even after successfully signing the transaction and connecting the wallet, you remain unable to log in to the platform.
How to solve it:
This issue is usually caused by your MetaMask browser extension not being updated to the latest version. While MetaMask typically updates automatically, there are instances where it does not, which can lead to connectivity issues.
To resolve this, you have to manually update your MetaMask browser extension. Follow the official instructions provided by MetaMask to ensure your extension is up to date:
https://support.metamask.io/managing-my-wallet/using-metamask/how-to-update-the-version-of-metamask/ Once your Metamask wallet is updated, restart your browser (close all the tabs) and try logging in to Buildtree again.
